Your best salesperson, inside WhatsApp.
An agent that replies in seconds, any hour, in the chat your customers already use. It takes the order, collects the payment and only calls you when a person is needed.
What the agent did in this chat
- Checked the delivery zone
- Pulled today's menu and prices
- Built the order and the total
- Sent a payment link
- Confirmed the payment
- Booked the rider and set a reminder
What your agent handles
Each agent is set up around your business, your prices and your rules. These are the jobs it usually takes on first.
Orders
Shows the catalogue, answers questions about stock and sizes, and builds the order.
Bookings
Offers open slots, confirms the appointment and sends a reminder the day before.
Payments
Sends a payment link or account details and confirms when the money lands.
Receipts and records
Issues receipts and keeps every sale in a sheet or system your accountant can read.
Customer support
Answers the questions you're tired of answering — hours, prices, delivery, returns.
Handover to a person
Knows when to stop. Complaints and judgement calls go to your team with the full chat attached.
Built for how people here buy
Customers already message businesses on WhatsApp. These are the questions an agent answers for them.
Do you have this in size 42?
Food and retailCan I come in on Thursday by 4?
Clinics and salonsWhere is my package now?
LogisticsHas my son's school fee been received?
SchoolsHow do I reset my card PIN?
Financial servicesIs the 2-bedroom in Lekki still available?
Real estate
Live in four steps
You stay in the loop at each step. Nothing goes in front of customers until you've tried it yourself.
- 1
Map the conversations
We read your real chats and list what customers ask, in the words they use.
- 2
Connect your tools
Catalogue, payment provider, spreadsheet or CRM — the agent works with what you have.
- 3
Train and test
You and your team chat with it until it answers the way you would.
- 4
Go live and tune
It starts on your WhatsApp Business number. We review the chats weekly and improve it.
It knows what it shouldn't do
An agent speaks for your business, so it ships with limits, built by the team behind SOAVM's cybersecurity practice.
- Runs on the official WhatsApp Business Platform, on your own number.
- Never makes up prices, stock or policies — it only uses what you give it.
- Hands over to a person on complaints, refunds or anything it isn't sure of.
- Customer data stays in your accounts, and every conversation is logged.